Cookie Policy
At Vital Life Supplements Ltd, we are committed to transparency about how we use cookies on our website. This policy explains what cookies are, how we use them, and your choices regarding their use.
What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies enhance user experience by remembering your preferences and enabling certain features.
When you visit our website, we may send one or more cookies to your device. These cookies help us recognize your browser and store certain information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.
Types of Cookies We Use
We use different types of cookies to improve your browsing experience and to provide you with personalized content and advertisements. The following categories explain the cookies we use and why:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website may not work properly without them.
- Session management
- Security authentication
- Shopping cart functionality
- Form submissions
Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may also be used to provide services you have asked for.
- Language preferences
- Regional settings
- Accessibility preferences
- Chat widget preferences
Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often. This information helps us improve our website and understand what content our users find most valuable.
- Google Analytics tracking
- Website performance monitoring
- Error tracking and reporting
- User journey analysis
Marketing and Advertising Cookies
These cookies track your browsing habits to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.
- Google Ads tracking
- Facebook Pixel tracking
- Remarketing cookies
- Conversion tracking
How We Use Cookies
We use cookies for several important purposes related to your experience on our website:
Website Functionality
Cookies ensure our website works properly by maintaining your session, remembering your preferences, and enabling essential features like adding items to your cart and checking out securely.
Personalization
We use cookies to remember your preferences and customize your experience, such as your chosen language, region, and display settings, to make your visits more convenient.
Analytics and Improvement
Cookies help us understand how visitors interact with our website, allowing us to identify popular content, improve user experience, and optimize our site for better performance.
Marketing and Advertising
We use cookies to deliver relevant advertisements, track campaign effectiveness, and measure conversions to ensure you're seeing content that interests you and is relevant to your health journey.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use several external services to enhance your experience and to analyze our website traffic.
These third-party services may include analytics and advertising networks, search engines, social media platforms, and customer support tools. Each of these services has their own cookie policy and we recommend reviewing their privacy policies for more information.
Common Third-Party Services
- Google Analytics: Helps us understand how visitors interact with our website by collecting and reporting information anonymously.
- Facebook Pixel: Allows us to measure, optimize and build audiences for our advertising campaigns.
- Google Ads: Enables us to measure the effectiveness of our advertising campaigns.
- Live Chat: Provides real-time customer support through chat widgets on our website.
Managing Your Cookie Preferences
You have several options for managing cookies. You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.
Important: If you choose to block all cookies, you may not be able to access all or parts of our site, or some functionality may be limited.
Browser Cookie Settings
Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version.
Google Chrome
- Click the menu icon in the top-right corner
- Select "Settings" then "Privacy and security"
- Click "Cookies and other site data"
- Choose your cookie settings
Mozilla Firefox
- Click the menu icon and select "Options"
- Go to the "Privacy & Security" section
- Under "Cookies and Site Data", adjust your settings
Safari
- Click "Safari" in the menu bar and select "Preferences"
- Go to the "Privacy" tab
- Adjust your cookie and tracking settings
Microsoft Edge
- Click the menu icon and select "Settings"
- Go to "Site permissions" and then "Cookies and site data"
- Adjust your cookie settings
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner at the bottom of the page. This banner allows you to accept all cookies, decline non-essential cookies, or customize your preferences for each type of cookie.
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website. This will reopen the cookie consent banner where you can adjust your preferences.
Mobile Device Cookie Settings
Mobile devices also provide options for managing cookies. Here's how you can control cookies on your mobile device:
iOS Safari
- Open the "Settings" app
- Scroll down and tap "Safari"
- Under "Privacy & Security", adjust your cookie settings
Android Chrome
- Open Chrome and tap the three dots menu
- Select "Settings"
- Tap "Privacy and security"
- Adjust your cookie settings
Cookies and Personal Information
Cookies themselves don't usually contain personally identifiable information. However, the information we collect through cookies may be linked to your personal information when you provide it to us, such as when you create an account or make a purchase.
We handle any personal information collected through cookies in accordance with our Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is used appropriately and securely.
Updates to This Cookie Policy
We may update our Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Your continued use of our website after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about our Cookie Policy or how we use cookies, please don't hesitate to contact us. We're here to help and value your privacy.
Contact Information
Vital Life Supplements Ltd
15 Oxford Street
London W1D 2AP
United Kingdom
Business Hours
- Monday - Friday: 9:00 - 18:00
- Saturday: 10:00 - 16:00
- Sunday: Closed
For urgent privacy-related matters, please email us at [email protected]